General and deployment

The cloud-based patch management solution number 4 was easy to deploy. The self-service trial period was simple to start, and the environment was ready in no time. Cloud Management Suite suggested to download an agent for a device in the administered network, and the agent then actively searched for devices to connect.

On one hand, the solution appeared quite innovative, on the other hand, rather stuffed with features. The solution even had voice direction, which we did not, however, test during the comparison. The solution supported three operating systems: Windows, Mac OS and Linux. It also supported Microsoft update management and business application updates.

Cloud Management Suite states it supports 29 applications, but two important ones are missing: 7-Zip and VLC Media Player.

Information security and vulnerability management

This solution scored high in information security: with Cloud Management Suite, you can log the system admin’s actions. In addition, you can trace the packages of the updated applications via their original download links.

Vulnerability management is average, but this solution also lacks the possibility of configuring vulnerability alarms.

Distribution and installation of application updates

Cloud Management Suite seemed to have especially wide options for adjusting and customizing. Restart settings were quite comprehensive. You could import your own update packages and adjust the installation parameters. Out of the compared cloud-based products, Cloud Management Suite is the number one in this sector.

Inventory and update verification

However, not even this solution succeeds in all sectors: the inventory data didn’t include applications or application versions. The solution can still find the vulnerable applications but, during the test period, browsing them was not possible.

Reporting was quite comprehensive. The solution had a wide selection of terminal management reporting options, but in addition to this, it also had several reports for patch management and vulnerability management.

Capacity for best corporate practices

All the updates installed with the solution and with no additional actions appeared to follow the application providers’ default packages. This means that, once again, the automatic updates and shortcuts were on as a default.

But, as previously stated, this solution allows the use of your own application packages and installation parameters. Most likely you can use these functionalities to make changes to the aforementioned issues.

Comparison to CSM products

  • Cloud Management Suite is a cloud-based device management solution, with a strong emphasis on update management. Devices are in direct cloud communication via an installed agent.
  • The solution collects inventory data for keeping the 3rd party applications up to date, and keeps an inventory on the applications, their versions, and any vulnerabilities they are facing.
  • Cloud Management Suite is mainly a reactive solution, compared to CSM Cloud, which aims to keep the applications up to date proactively.

Summary on the Compared Features

  • Solution type: Cloud-based and agent solutions
  • Number of supported applications: 29

Scoring

  • Supported applications: 1.43/4.00
  • Pricing, versatility, and infrastructure: 2.29/4.00
  • General features and test use: 2.40/4.00
  • Information security: 2.80/4.00
  • Vulnerability management: 1.20/4.00
  • Inventory and evaluation: 0.67/4.00
  • Restart management: 2.40/4.00
  • Setting management: 4.00/4.00
  • Setting adjustments: 3.00/4.00
  • Update verification: 4.00/4.00
  • Capacity for corporate practices: 1.60/4.00
  • Solution deployment: 2.67/4.00

Pricing

  • Price per year for smaller companies: € 8,308
  • Price per year for larger companies: € 55,383

In the next post of the blog series we’ll see how Solarwinds Patch Manager did in the comparison.

For detailed information on the comparison’s results, and the features of the compared applications, check out our Free Patch Management Tools’ Comparison Guide.
Download the guide here »

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Comparing Patch Management solutions – Part 3/12 – Itarian

This blog series is based on our Patch Management Tools’ Comparison, conducted in 2019. In the third post of the series we’ll look at the features and function of Itarian solution.

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