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A new tool for IT service providers
IT service providers need to keep clients’ IT environment safe and functional, and they can end up putting out little fires here and there. CSM brings needed relief to the life of IT service providers. With CSM’s partnership model, it’s easy for an IT service provider to include centralized, automatized update management in their own service selection – white labeling it, if need be.
CSM updates third party applications
With CSM, an IT service provider can easily keep the third party applications on their clients’ workstations up to date and ensure that their vulnerabilities are fixed. The automatized updates save the IT service providers’ resources quite significantly, and at the same time the clients’ user experience improves.
Customer relationship management
From CSM’s management portal, the IT service provider can access real-time information on all of the applications, processors, and actions installed on their customers’ devices.
CSM implementation is made easy for the IT service providers. Under your CSM account you can set up sub accounts for customers for easy maintenance and monitoring. An IT service provider can register as a user and independently set up customer sub accounts directly in the CSM management portal.
Special price for IT service providers
Our custom pricing model for IT service providers has been tailored to suit cost-effective service to several customers. In addition to the fixed monthly fee (€200) each updated application per workstation is added to the monthly bill.
The number of end customers doesn’t affect the price – only the number of workstations and applications does. This means the final price is always scaled according to the actual use and needs. CSM implementation is easy and doesn’t call for a separate partnership agreement.
Price list
- Fixed monthly fee: 200 €
- Price ceiling per integration: 2000 €
- CSM Cloud version’s additional fee for updated applications per workstation: 0,10 €
- CSM for SCCM Task Sequence feature: 75 € per account
- Number of workstations’ effect on price:
| Amount of units | Unit price |
| 1 – 1 000 | 0,35 € |
| 1 001 – 2 000 | 0,33 € |
| 2 001 – 5 000 | 0,32 € |
| 5 001 – 10 000 | 0,30 € |
| 10 001 – 40 000 | 0,26 € |
| 40 000 – 70 000 | 0,21 € |
| 70 000 – 100 000 |
0,16 € |
| 100 000 < | 0,11 € |
CSM provides customer service in English
In addition to English, we also provide customer service in Finnish.